Ahmed, Umar, et al. “AN ASSESSMET OF INSTITUTIONAL READINESS FOR ENHANCED SERVICE QUALITY: A CASE STUDY OF FEDERAL UNIVERSITY LIBRARIES, IN NORTHEAST, NIGERIA”. Lafia Journal of Library and Information Science, vol. 8, no. 1, Dec. 2025, pp. 39-48, https://lalibjournals.org/index.php/LJLIS/article/view/255.