ALIYU OLUGBENGA YUSUF; MUILI FOLARANMI OLAJIDE; BELLO YERIMA. USES OF BALANCE SCORE CARD (BSC) FOR EFFECTIVE SERVICE DELIVERY IN NIGERIAN ACADEMIC LIBRARIES. Lafia Journal of Library and Information Science, [S. l.], v. 1, n. 2, p. 272–279, 2025. Disponível em: https://lalibjournals.org/index.php/LJLIS/article/view/164. Acesso em: 2 nov. 2026.