LIBRARIANS' JOB SATISFACTION AS CORRELATE OF EFFECTIVE SERVICE DELIVERY IN STATE UNIVERSITY LIBRARIES IN BENUE AND NASARAWA STATES, NIGERIA

Abstract

The study investigated Librarians' job Satisfaction as correlate of effective service delivery in state university libraries in Benue and Nasarawa States, Nigeria. A correlation research design was used, 40 respondents were used for the study. Purposive sampling techniques were used to select two state university libraries. The instrument for data collection was a structured questionnaire.
The data collected was analysed using Pearson product moment correlation coefficient (PPMC); ttest was used to test the hypotheses. The findings of the study revealed a positive and strong relationship between librarians job satisfaction with work environment and effective service delivery, librarians' job satisfaction with salary and effective service delivery, librarians' job satisfaction with co-working relationship and effective service delivery, librarians' job satisfaction with promotion and effective service delivery, librarians' job satisfaction with on the job training and effective service delivery, librarians' job satisfaction with management policies and effective service delivery in State University libraries in Benue and Nasarawa States, Nigeria. The hypotheses were tested at 0.05 level of significance and were found to be statistically significant. The study concluded that librarians' job satisfaction has relationship with working environment, salary, promotion, co-working relationship among others. The study recommended that State University Libraries should improve the working condition of the librarians by creating good working environment that would promote good health and positive psychological well-being, prompt payment of librarians salaries, other benefits and training opportunities for librarians via workshops, conferences, seminars and study leave with pay, this will enhance librarians' productivity and effective service delivery.